Clinic deskWhere Interakt is the better buy
Stores that reply to order questions and send offers to opted-in buyers. Pricing pages aimed at that work will fit them better than a visit board.
Clinic desk vs Interakt
A clinic is not a catalogue.
Commerce inboxes are good at orders, catalogues, and support for a shop. A dental or skin clinic needs the chair or the room confirmed. The message is about a time, not a product.
Where the clinic desk is the better buy
Confirmations, recalls, and aftercare tied to a patient visit. The monthly cap is on those templates. Meta still bills the clinic for the WhatsApp conversation.
| Clinic job | Clinic desk | Generic WhatsApp tools |
|---|---|---|
| Today's clinic calendar | Visit board with doctor columns | Not the product. Often a separate calendar. |
| Reminder status on the slot | Queued, Sent, Read, Confirmed, No-show | Campaign delivery, detached from the appointment |
| No-show on the visit | Marked on the slot the desk is running | Not a first-class clinic status |
| Patient context in the thread | Visit, doctor, and procedure next to the chat | Contact fields and tags |
| Dermatology and dental templates | Utility templates for sessions, recalls, aftercare | Generic marketing templates |
| Shared WhatsApp inbox | Yes, for the whole desk | Yes |
| Official WhatsApp Business API | Yes. Clinic's own number. | Yes, if the vendor is a real BSP |
| Broadcasts to opted-in lists | Available, not the reason to buy | This is the core product |
| Click-to-WhatsApp ads | Not the focus | Often a strength |
Put tomorrow’s list on one desk.
Staff who already have a login can open the desk. New clinics book 15 minutes and we send an invite. Messages stay on the official WhatsApp Business API.